Privacy Policy for TLC Pet Services

Effective Date: January 1, 2022

Introduction

TLC Pet Services ("we", "our", or "us") is committed to protecting the privacy and security of our customers' ("you" or "your") personal information. This Privacy Policy outlines how we collect, use, retain, and protect your data when you use our services and visit our website.

By using our services, you consent to the data practices described in this policy.

Data Collection

We collect the following types of personal data:

• Name: For identification and personalization of services.
• Email: To communicate service updates and information.
• Phone: For scheduling and in case of urgent need to contact regarding services.
• Address: To provide location-based services.
• Pet Information: To ensure personalized care for your pets.

This information is collected through forms that you fill out on our website and when you interact with our services.

Use of Data

The personal data collected is used for the following purposes:

• To provide tailored pet care services and manage appointments.
• For communication regarding service confirmations, changes, and feedback.
• To enhance the quality of our services and better understand pet needs.
• To comply with legal and statutory obligations.

Please note: We do not engage in third-party advertising using your personal data.

Cookies

Our website utilizes cookies to enhance user experience, analyze website performance, and understand user interaction with our services. You may disable cookies through your browser settings, though this may affect the site's functionality.

Data Retention

We retain personal data for no longer than necessary to fulfill the purposes we collected it for, including the purposes of satisfying legal, accounting, or reporting requirements. Upon expiration of the data retention period or request, data will be deleted securely according to our data disposal procedures.

Customer Rights

You have several rights concerning your personal data:

1. Access: You can request access to your personal data.
2. Rectification: You can ask us to correct any incomplete or incorrect data.
3. Erasure: You may request the deletion of your data.
4. Restriction: You have the right to request that we pause the processing of your data.
5. Portability: You can receive your data in a structured, readable format.
6. Objection: You can object to the processing of your data.

To exercise these rights, please contact us using the information provided below.

Contact Us

For any questions or requests regarding this privacy policy or your data, please contact us at:

Email: tlcpetservicesfortmill@gmail.com
Phone: 980-219-1810

We will make every effort to resolve your concerns and respond to your requests within 30 days.

Changes to This Privacy Policy

TLC Pet Services reserves the right to update this privacy policy at any time. When changes are made, we will post the new effective date at the top of this privacy policy.

We encourage you to periodically review this page for the latest information on our privacy practices.

Your privacy is important to us at TLC Pet Services, and we take the responsibility of handling your data seriously. Thank you for entrusting us with your pet care needs.